Student Information

Policies & Procedures

• Student Welfare Guide
• Student Handbook
• Child Safe Standards Student Handbook
• MyWorkSafe Student Procedure
• Student Survey Terms and Conditions

Fees and Refunds

• EN 2 Fees and Refunds Policy
• EN 2.1 Fees and Refunds Procedure

Complaints and Appeals

• SP Complaints and Appeals Policy
• SP 3.1 Complaints and Appeals Procedure
• SP 3.1.1 Complaints and Appeals Form

Unique Student Identifier (USI)

From 1 January 2015 all students undertaking nationally recognised training delivered by a registered training organisation will need to have a Unique Student Identifier (USI).

How to get a USI?

Its free and easy for you to create your own USI online.

Steps to create your USI:

Step 1 Have at least one and preferably two forms of ID ready from the list below (for more information please see USI Identification Requirements fact sheet)

• Drivers License
• Medicare Card
• Australian Passport
• Visa (with Non-Australian Passport) for international students
• Australian Birth Certificate
• Certificate of Registration By Descent
• Citizenship Certificate
• Immi Card

Step 2 Have your personal contact details ready (e.g. email address or mobile number or address)

Step 3 Visit the USI website at: usi.gov.au

Step 4 Select the “Create a USI” link and follow the steps

Step 5 Agree to the Terms and Conditions

Step 6 Follow the instructions to create a USI – its should only take a few minutes. Upon completion, the USI will be displayed on the screen. It will also be sent to your preferred method of contact.

Step 7 You should then write down the USI and keep it somewhere handy and safe

Step 8 Please email your USI along with your full name and date of birth to usi@multiskills.com.au or alternatively call 1800 754 557

For more information please see the fact sheet or video below:

• USI Fact Sheet
• USI Video
• USI Identification Requirements 
• USI Consent Form
• USI Privacy Policy